ACHM
A C H M

International Form

Personal Details

Personal Details:

* Please write your name exactly as written in the identity document (E.g. Passport) you choose to use for this purpose.

Contact Details:

Permanent Address(Address in Home Country):

Address of Usual Residence (Address in Australia):

Postal Address (In Australia):

Compliance

Language and Cultural Diversity:

Disability

Schooling

What is your highest COMPLETED school level? (Tick one box only) If you are currently enrolled in secondary education, the Highest school level completed refers to the highest school level you have actually completed and not the level you are currently undertaking. For example, if you are currently in Year 10 the Highest school level completed is Year 9.

Never completed any primary or secondary level education? go to Previous qualification section.

Previous qualifications achieved

Employment:*

Recognition of Prior Learning

If Yes, please refer to CT and RPL policy of ACHM.

Study reason

Course Details

Course Enrollment

Emergency Contact Details:

Additional services

Privacy Statement and Student’s Declaration

The personal information you have provided for this application will be protected in accordance with ACHM’s Privacy policy and Privacy legislation. The information provided will only be used by the college for assessing your application for a place in the course for which you have applied. If unsuccessful, the information will be retained in the college’s database for college use for a period of 12 months and will not be disclosed to any other parties without your permission. You have the right to correct any personal information concerning you held by the college in the student and financial database. As required by law and our registration standards, personal information may be shared between ACHM and the Australian Government and designated authorities and, if relevant, the Tuition Assurance Scheme.

Australian College of Health & Management (ACHM) is required to submit data sourced from this application form to the National Centre for Vocational Education Research Ltd (NCVER) as a regulatory reporting requirement.

The information contained on my enrolment form may be used by my RTO or the following third parties for administrative, regulatory and/or research purposes:

  • School – if I am a secondary student undertaking VET, including a school-based apprenticeship or traineeship.
  • Employer – if I am enrolled in training paid by my employer.
  • Government departments and authorised agencies.
  • NCVER.
  • Organisations conducting student surveys.
  • Researchers

You may receive an NCVER student survey which may be administered by an NCVER employee, agent or third party contractor. Please note you may opt out of the survey at the time of being contacted.

NCVER will use, secure, disclose, and retain your data in accordance with the VET Data Protocol and all NCVER policies and protocols including those published on NCVER’s website at www.ncver.edu.au

Your personal information contained in this application form may be shared between the college and other Australian Government and designated authorities by law.

By signing this application form, you have agreed to the use your personal information as outlined above. I declare the information provided by me is true and correct. I have read and understood to the terms and conditions including cancellation, refund and complaints policies of ACHM. I agree to pay all fees owing by the due dates.

Authority and Release for previous qualification

I hereby authorise the Australian College of Health & Management (ACHM) to contact (name of the Training or academic institution) listed above where I have obtained previous qualifications and also authorise the above mentioned Training/Academic Institution to release my information in regards to the qualifications that I obtained from them to ACHM.

Terms and Condition

TERMS & CONDITIONS OF ENROLMENT

ENROLEMNT & SELECTION

The student must fill out the application form and submit the form along with their academic credentials and English Language Test Result to A CHM office.Then one of the officer from ACHM will contact the prospective student over the phone or skype where the officer will go through pre - enrolment information with the student and assess the application.

If the application is successful, ACHM will issue out the letter of offer along with the written agreement where the details of all the fees to be paid and other relevant information about the course details and induction dates and times will be provided.

Please be aware that any student must meet the Genuine Temporary Entrant requirements(GTE requirements) by Department of Immigration and Border Protection before the student is accepted by ACHM for study.Once the signed written agreement is received by ACHM, the student must submit the GTE requirement which will be assessed by ACHM office as part of the enrollment process and a formal offer is made to the student.Then ACHM will issue out CoE(Confirmation of Enrolment) to the student.

CANCELLATIONS

Cancellations made by you prior to your course commencement must be made in writing by you and is deemed to take effect on receipt of your written notification.Cancellations after the course commencement must be notified in writing and you will:

  1. Be refunded the unused portion of your course fee’ s; and
  2. Incur an administration fee equal to 20 % ofthe total course cost.

FEE PROTECTION

Your fee payments are protected by our admissionto the Tuition Protection Service.Where we are unable to provide services for whichyou have paid, you will:

  1. Be placed into an equivalent course such that the new location is suitable to you; and you receive the full services for which you have prepaid at no additional cost; or
  2. Be paid a refund of any prepaid fees for services yet to be delivered above the prepaid fee amount.

WITHDRAWING FROM A COURSE

If you leave and / or abandon your course before the scheduled termination date and time, for whatever reason, no refund will be given.

SCHOOL AGE DEPENDANTS

If a learner is brining school aged dependents with them, they must provide evidence of enrollment of an accompanying dependent child 5 to 18 years of age at an Australian school.If any family unit members are 5 to 18 years of age(inclusive) and will live with the applicant in Australia, documentation confirming their enrolment in an Australian school.

RECOGNITION OF PRIOR LEARNING

In all instances, whereby a prospective learner makes a claim for Recognition of Prior Learning(RPL) and Recognition of Current Competencies(RCC), they are to be provided with the appropriate RPL Kit and the fee for the process to occur.

Course Credit

All students are made aware of the ability to apply for course credit via a RPL, CR or CT application throughout the enrolment and induction process of the course.

If a student has already started their course of study they are to place any applications for course credit by the 2n d week of the first term of study in their enrolled course.

All applications are to be submitted to administration and include certified documents or original documents to be sighted and copied by Administration.

Applications will not be accepted unless all required information is included. - Where RPL is being applied for the students must include all relevant evidence of work experience and where learning has occurred.

A Credit Transfer application must be accompanied by nationally recognised Certificates with detailed Statement of Attainments indicating the units successfully completed including unit codes and titles and dates of completion.

A Credit application must be accompanied by recognised Certificates with detailed Statement of Attainments as well as Unit Descriptions and Unit Objectives and must include detailed course outlines or other documentation giving sufficient details, including content, assessment schedule and duration, of the studies completed to enable assessment of the application.Student are required to submit their application with supporting evidence as required and outlined in the applications.

REFUND

All applications for a refund of monies paid to us are to be made to the director on the refund application form.The refund application form is to be accompanied by any evidence you wish to present to support your application.Refund application forms are available from the administration team.
Refund amounts do not include:

  • any money collected by education agents for services specifically provided by them;
  • administration fee’s;
  • any amount equal to the fee for the services already provided

GROUNDS FOR REFUND – Commencing first time study

We will provide a full refund of any tuition fees paid if:

  1. The student is unable to obtain a Visa; political or civil unrest or natural disasters prevent the student leaving their home country or paying fees in full; The student is unable to commence their course because of a serious and prolonged illness, disability or death of a parent,sibling, spouse or child;
  2. The offer of a place is withdrawn;
  3. The course which was applied for is no longer offered; or
  4. We refuse to enrol the student in a course.

GROUNDS FOR REFUND – Study already commenced

After commencing study, we will provide a full refund of any unused tuition fees paid if: 1. The course which was applied for is no longer offered; or 2. Compassionate; or compelling circumstances exist for you to be unable to continue your study. To obtain a refund after your study has commenced, you must:  notify us of withdrawal from the course; and seek a refund. You must notify us of your withdrawal in writing. After the fourth week of session, an academic assessment will occur.

GROUNDS TO CANCEL, SUSPEND OR DEFER TRAINING

A student request for deferral or temporary suspension of studies may only be granted under exceptional circumstances.
These circumstances include compassionate; or compelling circumstances, beyond the control of the learner and not foreseeable at time of enrolment. We may defer, suspend or cancel a learners enrolment in the following circumstances: 1. Failure to meet unit prerequisites, 2. Unavailability of units/subjects, 3. Non-payment of fees and 4. Student behavior

COMPLAINTS AND APPEALS PROCESS

In keeping with the National VET Regulator Act 2011, Standards 2015, we have a complaints and appeals process to assist you when the need arises.
In making your decision to enrol with us, you need to be aware that:
1. A complaint relates to any matter not related to your training outcomes, and 2. An appeal only relates to your training outcomes You may complain or appeal: 3. Informally – a brief discussion with your trainer, where the trainers explanation is sufficient to resolve the matter, or 4. Formally – in writing, where an investigation is required to resolve the matter.
Our full complaints and appeals procedure is available for inspection at our training venue.

DEFERRAL, SUSPENSION OR CANCELLATON

Deferral or temporary suspension of enrolment can only be applied in compassionate or compelling circumstances.
This could include but is not limited to:
1. serious illness or injury, where a medical certificate states that the student was unable to attend classes; 2. bereavement of close family members such as parents or grandparents (Where possible a death certificate should be provided); 3. major political upheaval or natural disaster in the home country requiring emergency travel and this has impacted on the student’s studies; or 4. a traumatic experience which could include:  involvement in, or witnessing of a serious accident; or  witnessing or being the victim of a serious crime;  and this has impacted on the student (these cases should be supported by police or psychologists’ reports); 5. where we were unable to offer a pre-requisite unit; or inability to begin studying on the course commencement due to delay in receiving a student visa; 6. inability to study for a portion of a study period due to cultural reasons, eg, arranged marriage

TRANSFER

In the event of us having to cancel a course, without offering any acceptable alternative, then you shall be entitled to a full refund of monies paid and no further liability shall be incurred by us. In the event of us having to cancel a course, due to financial difficulties or actions by the Regulator or other recognised body, you will be contacted by the Tuition Protection Service for placement in an appropriate course with a new provider.

COURSE PROGRESS

You are required to maintain a satisfactory course progress in the course which you are enrolled in in each term and the semester. You must achieve at least 50% of your work load in order to progress into the next term and semester. Every week, the trainer will monitor the progress of each student and at the end of each study period review of the course progress of each student will be conducted. Any student who fails to demonstrate 50% or more of the course progress, the trainer will notify to the Student Support Officer and a meeting will be organised between the student and relevant staff to discuss any concerns with the student in failing to meet the satisfactory progress for the course and offer assistance. When a student is identified as being at risk of failing to demonstrate satisfactory course progress, ACHM will implement intervention strategies as early as practicable.
Intervention strategies we may use include the following:
1. Where appropriate, advising the student on the course in which they are enrolled. 2. Counsel the student to identify any personal issues affecting course progress. 3. Develop a learning contract in cooperation with the student. 4. Set additional tasks for the student to work on a particular area of weakness; or 5. Appoint a student mentor to assist during classes. 6. Withdrawn the student from the class, so that we can provide 1:1 session with a Trainer. 7. Move the student to a class behind Trainers are asked to recommend to the CEO a strategy or strategies which will benefit students at risk in their class.
A written report will be kept of the procedures undertaken with the student and their outcomes in the student’s file.
After the implementation of the intervention strategy has been undertaken and the student is not achieving satisfactory course progress, we will notify the student in writing of our intent to report them to Secretary of Department of Education for not achieving satisfactory course progress.
This written notice will advise the student of our intent to report and the actions they may take including the complaints and appeals process and their enrolment is ongoing during the process.

ATTENDANCE REQUIREMENTS

You are expected to be punctual when attending training courses, late arrival or non-attendance will affect your progress in achieving the compulsory standards. Students who due to circumstances beyond their control, cannot complete all units may attend future courses to complete their competencies. As the course is designed for you, you are required to notify us as soon as possible if you are unable to attend any scheduled lesson.

Meeting your requirements

You are expected to attend all of your structured training; however, completion of 80% of your structured training and successful completion of all assessments tasks is the minimum attendance requirement.
Trainers are required to record attendance for students in registered courses on a daily basis. If absent from a day on the course, you are to provide a valid reason and if the reason is sickness, you are required to provide a certificate from a Legally Qualified Medical Practitioner(Doctor). (Note: we are required to contact and counsel students who are absent for two consecutive days).
Attendance records must be accurate, maintained and monitored weekly for students in all courses. When a student can no longer achieve 80 per cent attendance, the CEO will notify the student of our intention to report the student via PRISMS for unsatisfactory attendance.
A written notice (of intention to report the student for unsatisfactory attendance) must be issued as soon as we are aware a student is not meeting the attendance requirements.
A written notice will inform the student that he or she is able to access our complaints and appeals process and that the student has 20 working days in which to do so.

Overseas Student Health Cover

All overseas students are required to arrange Overseas Student Health Cover (OSHC) as a part of their student visa conditions. Student can apply their own OSHC and provide details of their health cover to ACHM or if they wants ACHM to arrange their OSHC, they are required to pay the required amount of money for their cover during the enrolment in the course to ACHM.

Photograph consent

I understand during my study at ACHM, my photographs (still or video) may be taken while in class or during the work-placement. I agree to have my photographs used by ACHM for any promotional materials. This remains the property of ACHM and will not be sold to third parties. I agree I can withdraw my consent at any time in writing.

LLN Support

ACHM is committed to providing LLN support to its students who may require during their enrolment who are from linguistically and/or culturally diverse backgrounds, disability and those students whose first language is not English. For faster processing of application and to accommodate students, ACHM provides following two options for the students. Please tick one of the following:

Support Services and Other Special Needs

ACHM will take all reasonable steps to ensure the students get necessary support throughout the student’s journey at ACHM. It is the student’s responsibility to notify ACHM if they have any medical condition or disability or require assistance in training.

Australian College of Health & Management caters to diverse student learning needs and aims to identify and respond to the learning needs of all students. Students are encouraged to express their views about their learning needs at all stages of their learning experience from the initial enrolment and induction stage to course completion, through their trainer or ACHM staff.

Australian College of Health & Management is committed to providing student requiring additional support, advice or assistance while training. Please see the Student Handbook on the types of support provided by ACHM.

To achieve this and to ensure the quality delivery of training and education, ACHM provides student vocational counselling to improve and extend training outcomes. Students are advised to make an appointment with their trainer in the first instance, if required the student can then schedule an appointment with ACHM for further counselling and/or assistance.

STUDENT DECLARATION:

I have read, understand and accept the above terms and conditions.

Unique Student Identifier (USI)

From 1 January 2015, we Australian College of Health & Management can be prevented from issuing you with a nationally recognised VET qualification or statement of attainment when you complete your course if you do not have a Unique Student Identifier (USI). If you have not yet obtained a USI you can apply for it directly at http://www.usi.gov.au/create-your-USI/ on computer or mobile device.
If you would like us (Australian College of Health & Management) to apply for a USI on your behalf you must authorise us to do so and declare that you have read the privacy information at https://www.usi.gov.au/documents/privacy-notice-when-rto-applies-their-behalf.

I authorise Australian College of Health & Management to apply pursuant to sub-section 9(2) of the Student Identifiers Act 2014, for a USI on my behalf.
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